- Mozilla ends partnership with Onerep due to CEO’s ties to data broker
- Onerep’s data removal service bundled into Mozilla’s Monitor Plus subscription
- Onerep CEO admits to owning people-search websites, leading to end of partnership with Mozilla. Transition plan in progress.
Monopolies for modern necessities (the internet and phone) don’t have to worry about customer retention.
I mean, in some situations those two I mentioned are but I’ve been in the position to easily switch service to another company and that doesn’t change their behavior at all.
“So the problem is it’s too easy to switch. Let’s change that!” - some CEO, probably