They supposedly can be disabled in settings- but we all know that won’t last. They’re going full Microsoft Skype mode and it’s only a matter of time.
They supposedly can be disabled in settings- but we all know that won’t last. They’re going full Microsoft Skype mode and it’s only a matter of time.
This seems like a reasonable approach when all actors are being paid to contribute.
I think where discord actually ends up helping is for community projects where everyone is basically a volunteer. It works because it lowers the barrier to helping.
The official documentation of your favorite programming language or highly popular library or framework is probably pretty locked down with a semi high quality bar for contributions. This is a good thing, those docs are consumed by lots of people and the documentation has no context for what the person is trying to do so making sure they are clear, concise, and easy to understand creates a high quality bar.
A lot of projects end up with enthusiastic helpers who probably aren’t going to dedicate the time and energy it takes to become a core maintainer. You can either leave these people and their possible helpfulness on the table or you can harness it with a discord server.
People that might not be the right fit for writing an in-depth general purpose getting started guide are still pretty great at answering peoples questions when given context and the ability to discuss it back and forth. That’s what projects are actually taking advantage of, a large group of people that are willing to help others learn how to use the programming language / library / framework.
The people they help end up having a good time with the friendly helpful community and hang out and help others. If you do it right you get this virtuous cycle where people using the thing you made help each other be successful making the thing you made even more popular.
RTFM, is ok in a corporate environment when part of your paycheck is for RTFMing. But for the last 70 years people that know how stuff works have been shouting RTFM at people wanting to learn how stuff works. But some people just aren’t good at RTFM or plain don’t want to. Discord, and other chat platforms, end up facilitating their learning models.
If there is one belief that I’ve held for long is that we Free Software would be in a better situation than it is today if we simply dropped the whole idea “community”, “done by amateurs” and “volunteers in their spare time” and really start treating the whole thing as a professional industry. This whole xz crisis further exacerbated this belief.
Almost everyone takes this work for granted and this is why is not properly valued. We should raise the bar at all levels: someone who wants to contribute in a project needs to show that they can deliver everything, maintainers should not accept “half-baked” proposals because “it is better than nothing”, developers should be more than comfortable sending a quote with a proper rate to someone that requests a feature.
And if those people don’t want to do any of that, then let go see how much the commercial alternative would cost them.