OP said this was a home build. Should be dead simple with a clean install.

This is absolute nonsense. Getting windows up and running is stupid easy.

I’m a registered nurse and came over from years of Sync Pro. Currently using Connect and I quite like it.

Edit: though not in a technology centered career, technology is very integral to what I do.

I have also been into computers and technology for a long time.

Oh damn that YouTube bit is news to me. Mostly I just watch on my phone or ipad on my break at work, but always use an ad blocker at home.