A majority (64%) of 5,728 people surveyed by Gartner in December 2023 said they would prefer companies not to use AI in their customer service. Additionally, 53%...
I usually use the “cuss at the bot” method. Gets out my frustration ahead of time so i can be sweet with the human. Tho one time the computer hung up on my ass haha
Yup, it turns out you’ll often get more concessions from a support agent if you can manage to sound both angry at the problem and happy to work with the customer support rep to resolve it.
I usually use the “cuss at the bot” method. Gets out my frustration ahead of time so i can be sweet with the human. Tho one time the computer hung up on my ass haha
Might not have been speech detection, might have been a call center agent with a sound board
Sound board? I don’t know what that means. Can they press buttons and computer vooice prompts pop up?
Yeah or something similar.
Oh. Well i hope i didn’t yell at a person. Nothing for it now
Who is your daddy and what does he do?
Tha poor fucker…“I wanna talk to a human”…“you are beep boop”
Also surprisingly effective.
Yup, it turns out you’ll often get more concessions from a support agent if you can manage to sound both angry at the problem and happy to work with the customer support rep to resolve it.