- cross-posted to:
- technology@lemmy.world
- technology@lemmy.world
- cross-posted to:
- technology@lemmy.world
- technology@lemmy.world
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This gives warm and fuzzy feelings.
Hell yeah.
Fuck adobe.
I submitted a complaint about this exact thing to one of the government sites so im going to pretend I had a part in this
Good, good.
I saw this coming, with no easy way to cancel the monthly subscription and decided to pay with a prepaid credit card instead…glad I did, it saved me from getting robbed.
There used to be a “loophole”, where if you changed to a different plan, it restarted the 7 day period during which you could cancel with no fee. Not sure if they ever changed that though.
Apparently it still works. Came across a Short talking about it.
Funnily enough, I just had to sign up for the trial for reasons and made sure to cancel immediately after I was done. I was worried I’d just forget and pay for a month or something.
Thats how I got out of it without having to pay the hundreds of dollars in cancelation fees. I was fuming at the time too, and that was maybe close to 5 years ago now.
Yeah, each time I “subscribe” for sth I use a prepaid card. Once the transaction is made, it destroys itself.
Good. FUCK Adobe. I genuinely hope the entire company fails.
I’m calling it now:
In other news Adobe forced to pay 0.001% if what they earn every day from subscriptions and still find loopholes allowing them to continue business as usual, with the US government sticking their thumbs up their ass because they can’t make an example of Adobe too soon or the bribes… I mean donations from lobbyists representing large companies will dry up.
Adobe’s name is mud these days.
It’s so refreshing to actually have my tax dollars starting to fund consumer protection again.
If Trump gets in office again, it’s back to backsliding. Because apparently consumer protection is “big government” or some such shit.
It’s probably just your tax pennies unfortunately, your tax dollars are still going to the army and such.
I’ll take it over what the previous guy did.
I decided to try out the new version about a year ago. I had a monthly charge of about $26 I think it was. After about 3-4 months and not really using it, I cancelled a few days before it would renew for another month. $50 early cancellation fee? Wtf do you need to cancel a few mins before or it’s early cancellation? Adobe fucking sucks ass.
That’s the trick, it’s always early cancellation, there is no allowed time to stop sending them money.
Any corporation that does should just go bankrupt. Seriously, will you live fine without them? Of course. Will society continue to exist? Of course. Fuck these fucking scums.
This is why you could and should never be lazy to search how to cancel subscription.
Somewhere on my PC I have a several page long rant about how many government websites in Canada require you to pay for an Adobe subscription in order to sign an “official” PDF.
Why the hell isn’t there a better option for filling out legally required, government mandated forms than giving a private corporation money? This bothers me so fucking much.
I’m curious about this. If demonstrable, many could sue for damages.
For these government websites, what is the typical user workflow?
- An embedded Adobe applet (e.g. fill, sign, and submit on the government website)
- Token-based API (e.g. redirect or spawn child window/tab, user fills and signs on adobe site, user returned to government site).
- Something else, such as a document upload button with server-side validation for digital signing?
You can’t fill it out with Firefox? I think pdf.js (which Firefox uses) supports PDF forms.
Nope, I’ve tried every other option I could think of. All the browsers, a few websites, ms office products, non ms office products, some graphic design tools… to Adobe’s credit they did a great job making sure people had to pay
Ahh, it’s probably using some proprietary features that only exist in Adobe products.
I’m not sure if they still sell it, but Adobe used to have a suite of form tools where the person filling out the form had to use Adobe Acrobat (it used some non-standard PDF form features), and the company collecting the form repeonses had to use software built on top of Adobe ColdFusion (which costs thousands of dollars per server). They really tried to lock people in to their form ecosystem.
What’s even more crazy, is Adobe has a system called something like “docusign”, where you can just fill the document in in-browser.
I’m fortunate that I haven’t yet hit a form I couldn’t just edit in GIMP!
Feeling daring? If you have to buy the software anyway, invoice the government department the price of the software.
My mom worked in accounting for the local government. You’d be surprised how many invoices are getting paid without double checking
Over the barrel, please.
Did EU bite USA?
Summary:
- The US government is suing Adobe for allegedly deceiving customers with hidden fees and making it difficult to cancel subscriptions.
- The Department of Justice claims Adobe enrolls customers in its most lucrative subscription plan without clearly disclosing important plan terms.
- Adobe allegedly hides the terms of its annual, paid monthly plan in fine print and behind optional textboxes and hyperlinks.
- The company fails to properly disclose the early termination fee, which can amount to hundreds of dollars, upon cancellation.
- The cancellation process is described as “onerous and complicated”, involving multiple webpages and pop-ups.
- Customers who try to cancel over the phone or via live chats face similar obstacles, including dropped or disconnected calls and having to re-explain their reason for calling.
- The lawsuit targets Adobe executives Maninder Sawhney and David Wadhwani, alleging they directed or participated in the deceptive practices.
- The federal government began investigating Adobe’s cancellation practices late last year.
- Adobe’s subscription model has long been a source of frustration for creatives, who feel forced to stay subscribed to continue working.
- Recently, Adobe’s new terms of service were met with backlash, with some users interpreting the changes as an opportunity for Adobe to train its AI on users’ art.
- The company has also faced regulatory scrutiny in the past, including antitrust scrutiny from European regulators over its attempted $20 billion acquisition of product design platform Figma in 2022, which was ultimately abandoned.
let’s fucking goo
