• 0 Posts
  • 94 Comments
Joined 2 years ago
cake
Cake day: July 1st, 2023

help-circle
  • My SOs system76 had intermittent graphics issues and their tech support had hour-long calls with me over several weeks and additional emails correspondence where we did some very in-depth testing and monitoring of the machine. I think most of the testing was that their team genuinely wanted to know if it was a hardware or software issue and fix it right.

    In the end they replaced the entire motherboard under warranty because they pointed out in another month and it wouldn’t be covered and it might fix it. It did.

    I suspect it was just a bad Nvidia GPU. It sucks that it had the problem and that it was difficult to track down but all laptops break.

    I challenge anyone to find that level of support from a Windows manufacturer without having a corporate account.















  • Being as this is very similar to the apple epic legal fight that epic lost earlier this year, I doubt apple will make a deal. My understanding is that patreon can cave, choose to pay 27% commission, or make their own store.

    Though skimming the news around epic’s attempts to make a store, you “can” make a store in compliance with EU and UK laws, but apple made it kinda impossible to actually do and epic is fighting it in court again?

    So patreon seems to have read the lay of things and said I guess we just have to make the best of a shitty situation and communicate everything to try to limit the pain.

    It’s almost like apple feels like they have the power to do whatever they want because they’ve created a market where they don’t have competition…