A big biometric security company in the UK, Facewatch, is in hot water after their facial recognition system caused a major snafu - the system wrongly identified a 19-year-old girl as a shoplifter.

  • Fleppensteyn@feddit.nl
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    1 year ago

    Reminds me of when I joined some classmates to the supermarket. We got kicked out while waiting in line because they didn’t want middleschoolers there because we’re all thieves anyways. So must of the group walked out without paying.

  • nifty@lemmy.world
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    1 year ago

    What happens if there’s a consumer boycott of retailers who use this type of harassment tech? It’s disproportionately targeted towards minorities. I think Target was recently bullied into removing Pride items based on consumer action, so clearly mass action has an effect.

    • phx@lemmy.ca
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      1 year ago

      a) you’d have to know who does it, and you might not until you (or somebody else) gets caught in the net b) boycotts are more effective if there’s choice, which there won’t be if mostly everybody starts using this shyte

    • lolcatnip@reddthat.com
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      1 year ago

      Boycotts are almost impossible to pull off successfully. This kind of thing demands legal action. IANAL but the facial recognition company putting her on a list of shoplifters is a claim that she’s a criminal, which sounds like textbook defamation to me.

      • nifty@lemmy.world
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        1 year ago

        For sure, I meant in addition to suing the banning retailers and the facial recognition tech company

    • Doof@lemmy.world
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      1 year ago

      Didn’t it turn out the items where just moved to another area of the store ?

  • dependencyinjection@discuss.tchncs.de
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    1 year ago

    Could attaching infrared leds to glasses or caps be away to prevent these systems from capturing people’s faces.

    Think I saw something on black mirror once or might have been another show.

    Possible business opportunity selling to crackheads lol.

    • fiercekitten@lemm.ee
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      1 year ago

      I think IR lights on glasses can blind cameras, and there are also infrared-blocking glasses that also reflect IR light from cameras back at them. So yes, adding lights or reflectors can be effective.

      But we shouldn’t even have to consider these workarounds to maintain our privacy and security. And even if we start wearing these glasses or fooling the systems, governments will outlaw the use of such circumventing tech.

      Our reaction to this needs to be “we will not allow this tech to be used against us, period.” Ban it for law enforcement, ban it for commerce, ban it in airports and schools.

      • sugar_in_your_tea@sh.itjust.works
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        1 year ago

        governments will outlaw the use of such circumventing tech

        They can’t stop all of us. If they outlaw using it, I’d support (or even organize) a protest group that organizes widespread use of them.

          • sugar_in_your_tea@sh.itjust.works
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            1 year ago

            Reflectacles

            Cool! Looks like they also have a discount for Monero purchases. I might have to pick one up.

            I wish they would make a line available for cheap so a charity could hand them out for free, ~$150 is a bit much.

            • squidspinachfootball@lemm.ee
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              1 year ago

              Very neat, I wonder how effective they are at confusing facial recognition and 3D facial scanning systems? Not that we often encounter the 3D scanning, but an interesting aspect to consider.

              • sugar_in_your_tea@sh.itjust.works
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                1 year ago

                I just wonder if I’d get in trouble for wearing them at the airport. That’s the most likely place for 3D facial scanning.

                But AFAIK, most facial recognition systems use IR, whether they’re 2D or 3D, so I would guess they’d be pretty effective.

      • dependencyinjection@discuss.tchncs.de
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        1 year ago

        Thanks for the informative and thought out reply.

        Also, thanks for killing my joke business idea by mentioning a brand that makes these.

        I would like to see them in the rim of a cap too. As I always have a cap in my head.

        Edit: Hot damn they’re expensive. Business idea is back.

        • You999@sh.itjust.works
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          1 year ago

          Ultraviolet would be a terrible idea as UV-A and UV-B can cause skin cancer over prolonged exposure and UV-C will straight up burn your eyes and skin.

    • SSTF@lemmy.world
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      1 year ago

      I presume at that point the store would just have security walk out the person wearing the hat.

  • Chaotic Entropy@feddit.uk
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    1 year ago

    Oh good… janky oversold systems that do a lot of automation on a very shaky basis are also having high impacts when screwing up.

    Also “Facewatch” is such an awful sounding company.

  • Vipsu@lemmy.world
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    1 year ago

    Can’t wait for something like this get hacked. There’ll be a lot explaining to do.

    • Jayjader@jlai.lu
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      1 year ago

      Still, I think the only way that would result in change is if the hack specifically went after someone powerful like the mayor or one of the richest business owners in town.

  • Otter@lemmy.ca
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    1 year ago

    This makes me think of people who have trouble in airports because their name is similar to someone else’s.

    Only this is going to be much harder to deal with

  • The Menemen!@lemmy.world
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    1 year ago

    Even if she were the shoplifter, how would that work? “Sorry mat, you shoplifted when you were 16, now you can never buy food again.”?

  • Paragone@lemmy.world
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    1 year ago

    IF you want to create accountability among such arrogent tech executives,

    THEN you need to enforce accountability, and 1 excellent way of doing it, would be to immediately, & permanently, ban the CEO of that company from having any right to any in-country right to purchase anything.

    Force THEM to be subject to the abuse they enforce on “their inferiors”, and … oh, suddenly their motivations appear from “nowhere”??


    Enforced-accountability against executives & oligarchs needs to be automatic, not “politically impossible, because they’re the privileged ones, with real rights”, the way our current dogshit for-profit manufactured “culture” insists.

    _ /\ _

  • Suavevillain@lemmy.world
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    1 year ago

    People who blindly support this type of tech and AI being slapped into everything always learn the hard way when a case like this happens.

    • squid_slime@lemm.ee
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      1 year ago

      Sadly there won’t be any learning, the security company will improve the tech an continue as usual.

      This shit is here to stay :/

      • MajorHavoc@programming.dev
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        1 year ago

        Agreed on all points, but “improve the tech” probably belongs in quotes. If there’s no real consequences, they may just accept some empty promises and continue as before.

        • intensely_human@lemm.ee
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          1 year ago

          Just listened to a podcast with a couple of guys talking about the AI thing going on. One thing they said was really interesting to me. I’ll paraphrase my understanding of what they said:

          • In 2020, people realized that the same model, same architecture, but with more parameters ie a larger version of the model, behaved more intelligently and had a larger set of skills than the same model with fewer parameters.
          • This means you can trade money for IQ. You spend more money, get more computing power, and your model will be better than the other guy’s
          • Your model being better means you can do more things, replace more tasks, and hence make more money
          • Essentially this makes the current AI market a very straightforward money-in-determines-money-out situation
          • In other words, the realization that the same AI model, only bigger, was significantly better, created a pathway for reliably investing huge amounts of money into building bigger and bigger models

          So basically AI was meandering around trying to find the right road, and in 2020 it found a road that goes a long way in a straight line, enabling the industry to just floor the accelerator.

          The direct relationship this model creates between more neurons/weights/parameters on the one hand, and more intelligence on the other, creates an almost arbitrage-easy way to absorb tons of money into profitable structures.

  • HiramFromTheChi@lemmy.world
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    1 year ago

    Not the first time facial recognition tech has been misused, and certainly won’t be the last. The UK in particular has caught a lotta flak around this.

    We seem to have a hard time connecting the digital world to the physical world and realizing just how interwoven they are at this point.

    Therefore, I made an open source website called idcaboutprivacy to demonstrate the importance—and dangers—of tech like this.

    It’s a list of news articles that demonstrate real-life situations where people are impacted.

    If you wanna contribute to the project, please do. I made it simple enough to where you don’t need to know Git or anything advanced to contribute to it. (I don’t even really know Git.)

    • orrk@lemmy.world
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      1 year ago

      you will sit down and be quiet, all you parasites stifling innovation, the market will solve this, because it is the most rational thing in existence, like trains, oh god how I love trains, I want to be f***ed by trains.

      ~~Rand

      • Jtotheb@lemmy.world
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        1 year ago

        The whole wide world of authors who have written about the difficulties of this new technological age and you choose the one who had to pretend her work was unpopular

        • orrk@lemmy.world
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          1 year ago

          go read rand, her books literally advocate for an anti-social world order, where the rich and powerful have the ability to do whatever they want without impediment as the “workers” are described as parasites that should get in line or die

    • Alexstarfire@lemmy.world
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      1 year ago

      Are you suggesting they shouldn’t be allowed to ban people from stores? The only problem I see here is misused tech. If they can’t verify the person, they shouldn’t be allowed to use the tech.

      I do think there need to be reprocussions for situations like this.

      • Queen HawlSera@lemm.ee
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        1 year ago

        Well there should be a limited amount of ability to do so. I mean there should be police reports or something at the very least. I mean, what if Facial Recognition AI catches on in grocery stores? Is this woman just banned from all grocery stores now? How the fuck is she going to eat?

        • Alexstarfire@lemmy.world
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          1 year ago

          That’s why I said this was a misuse of tech. Because that’s extremely problematic. But there’s nothing to stop these same corps from doing this to a person even if the tech isn’t used. This tech just makes it easier to fuck up.

          I’m against the use of this tech to begin with but I’m having a hard time figuring out if people are more upset about the use of the tech or about the person being banned from a lot of stores because of it. Cause they are separate problems and the latter seems more of an issue than the former. But it also makes fucking up the former matter a lot more as a result.

          • TonyOstrich@lemmy.world
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            1 year ago

            I wish I could remember where I saw it, but years ago I read something in relation to policing that said a certain amount of human inefficiency in a process is actually a good thing to help balance bias and over reach that could occur when technology could technically do in seconds what would take a human days or months.

            In this case if a person is enough of a problem that their face becomes known at certain branches of a store it’s entirely reasonable for that store to post a sign with their face saying they are aren’t allowed. In my mind it would essentially create a certain equilibrium in terms of consequences and results. In addition to getting in trouble for stealing itself, that individual person also has a certain amount of hardship placed on them that may require they travel 40 minutes to do their shopping instead of 5 minutes to the store nearby. A sign and people’s memory also aren’t permanent, so it’s likely that after a certain amount of time that person would probably be able to go back to that store if they had actually grown out of it.

            Or something to that effect. If they steal so much that they become known to the legal system there should be processes in place to address it.

            And even with all that said, I’m just not that concerned with theft at large corporate retailers considering wage theft dwarfs thefts by individuals by at least an order of magnitude.

          • Queen HawlSera@lemm.ee
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            1 year ago

            Reddit became a ban-happy wasteland, and if the tides swing a similar way, we’ll see a society where Big Tech gates people out of the very foundation of Modern Society. It’s exclusion that I’m against.

  • Buffalox@lemmy.world
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    1 year ago

    This is why some UK leaders wanted out of EU, to make their own rules with way less regard for civil rights.

    • Lad@reddthat.com
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      1 year ago

      It’s the Tory way. Authoritarianism, culture wars, fucking over society’s poorest.

    • ᕙ(⇀‸↼‶)ᕗ@lemm.ee
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      1 year ago

      nah i think main thing was a super fragile identity. i mean they have been shit all the time since before EU. when talks between france,germany and uk took place the insisted to take control of EU.

      if you live on an island for generations with limited new genetic input…well, thats where you end up.

      • sailingbythelee@lemmy.world
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        1 year ago

        We humans have these things called “boats” that have enabled the British Isles to receive regular inputs of new genetic material. Pretty useful things, these boats, and somewhat pivotal in the history of the UK.

      • FooBarrington@lemmy.world
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        1 year ago

        I don’t understand the tendency to attribute harmful behaviours of the rich and powerful to these strange, irrational reasons. No, UK leaders didn’t spend millions upon millions on propaganda because they have a fragile identity. They did it because they’ll make money off of it, and will be able to move the legislation towards their own goals.

        It’s the same when people say Putin invaded Ukraine because he wants to restore the glory of the Soviet Union. No, he doesn’t care about any of that, he cares about staying in power and becoming more powerful. One of the best ways to do so is to invade other countries, as long as you don’t lose.

        • uis@lemm.ee
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          1 year ago

          It’s the same when people say Putin invaded Ukraine because he wants to restore the glory of the Soviet Union. No, he doesn’t care about any of that, he cares about staying in power and becoming more powerful. One of the best ways to do so is to invade other countries, as long as you don’t lose.

          Thank you. I see so many people who don’t get it. I’m happy some people understand it without sending them link to one of few Ekaterina Shulman’s lectures in English.

          • FooBarrington@lemmy.world
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            1 year ago

            Thank you for the validation, sometimes I feel like I’m going crazy with how often these things are repeated.

            But those lectures do sound interesting - would you mind linking them when you have the time?

            • uis@lemm.ee
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              1 year ago

              This is not the lecture I originally intended to post. Also small correction for 1:00:02 first answer in poll should be translated as “social fainess”.

              If you find lecture where she says about “dealing with internal problems by external means” and “dropping concrete slab on nation’s head” - that is one I intended to link, but still searching which one it is.